Frequently Asked Questions
Where does Haulr deliver?
Haulr currently focuses on customers in the United States.
Do you charge for shipping?
Standard shipping to United States addresses is currently free.
How do I choose the right size?
Check the size guide on the product page. Products with supplier measurements include an inch-based table. Other clothing products link directly to our US Size Guide. Fit can vary by style and supplier, so compare the measurements with a similar item you own.
How can I track my order?
After dispatch, you will receive a shipping confirmation email with a tracking link. Tracking may take a short time to update.
Can items arrive separately?
Yes. Items in one order may be shipped in separate packages and can have different tracking numbers.
Can I change or cancel my order?
Contact us as quickly as possible. We will try to help, but changes cannot be guaranteed once processing or fulfillment has started.
How do I request a return?
Email us before returning an item. Include your order number and the reason for the return. Please also review our Returns & Refunds page.
How can I contact Haulr?
Email support@haulr.fit. Include your order number when contacting us about an existing order.